:root{--color-primary: #0F766E;--color-primary-hover: #0D9488;--color-primary-active: #115E59;--color-primary-light: #ECFEFF;--color-primary-surface: #F0FDFA;--color-primary-border-soft: #CFFAFE;--color-primary-border: #A5F3FC;--color-primary-contrast: #2DD4BF;--color-primary-contrast-soft: #99F6E4;--color-primary-gradient: linear-gradient(135deg, #0F766E 0%, #2563EB 100%);--portal-brand-gradient: linear-gradient(135deg, #0F172A 0%, #0F766E 46%, #2563EB 100%);--portal-profile-gradient: linear-gradient(135deg, #0F172A 0%, #0F766E 52%, #2563EB 100%);--portal-sidebar-gradient: var(--portal-profile-gradient);--color-secondary: #D97706;--color-secondary-hover: #B45309;--color-secondary-active: #92400E;--color-secondary-light: #FFFBEB;--color-secondary-gradient: linear-gradient(135deg, #B45309, #D97706);--color-premium-gradient: linear-gradient(135deg, #92400E 0%, #B45309 30%, #D97706 60%, #F59E0B 100%);--color-success: #16A34A;--color-success-bg: #F0FDF4;--color-success-border: #BBF7D0;--color-danger: #DC2626;--color-danger-bg: #FEF2F2;--color-danger-border: #FECACA;--color-warning: #D97706;--color-warning-bg: #FFFBEB;--color-warning-border: #FDE68A;--color-info: var(--color-primary);--color-info-bg: var(--color-primary-light);--color-info-border: var(--color-primary-border);--text-main: #0F172A;--text-muted: #64748B;--text-light: #94A3B8;--text-inverse: #FFFFFF;--bg-body: #F8FAFC;--bg-surface: #FFFFFF;--bg-glass: rgba(255, 255, 255, .08);--border-color: #E2E8F0;--border-color-light: #F1F5F9;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -1px rgba(0, 0, 0, .06);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -2px rgba(0, 0, 0, .05);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .1), 0 10px 10px -5px rgba(0, 0, 0, .04);--shadow-modal: 0 32px 80px rgba(15, 23, 42, .35);--font-family: "Inter", system-ui, -apple-system, sans-serif;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 16px;--radius-xl: 24px;--radius-full: 9999px;--transition-fast: .15s ease;--transition-normal: .25s ease}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth;height:100%}body{font-family:var(--font-family);background:var(--bg-body);color:var(--text-main);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;line-height:1.5;height:100%;margin:0}#root{height:100%}button{font-family:inherit;cursor:pointer;border:none;background:none;transition:all var(--transition-fast)}button:disabled{cursor:not-allowed;opacity:.6}input,textarea,select{font-family:inherit;transition:border-color var(--transition-fast),box-shadow var(--transition-fast)}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg-body)}::-webkit-scrollbar-thumb{background:var(--text-light);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.scrollbar-hide{scrollbar-width:none}.scrollbar-hide::-webkit-scrollbar{display:none}@keyframes fadeUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.85;transform:scale(1.05)}}@keyframes popIn{0%{transform:scale(.95) translateY(10px);opacity:0}to{transform:scale(1) translateY(0);opacity:1}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes shake{0%,to{transform:translate(0)}15%{transform:translate(-6px)}30%{transform:translate(6px)}45%{transform:translate(-4px)}60%{transform:translate(4px)}75%{transform:translate(-2px)}90%{transform:translate(2px)}}.animate-fade-in{animation:fadeIn .3s ease forwards}.animate-fade-up{animation:fadeUp .5s cubic-bezier(.16,1,.3,1) forwards}.animate-pop-in{animation:popIn .3s cubic-bezier(.16,1,.3,1) forwards}.animate-spin{animation:spin 1s linear infinite}.animate-shake{animation:shake .5s ease-in-out}.flex{display:flex}.flex-col{display:flex;flex-direction:column}.items-center{align-items:center}.items-start{align-items:flex-start}.justify-center{justify-content:center}.justify-between{justify-content:space-between}.justify-end{justify-content:flex-end}.flex-wrap{flex-wrap:wrap}.flex-1{flex:1}.gap-1{gap:4px}.gap-2{gap:8px}.gap-3{gap:12px}.gap-4{gap:16px}.gap-6{gap:24px}.gap-8{gap:32px}.grid{display:grid}.grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}.grid-cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}.m-0{margin:0}.mb-1{margin-bottom:4px}.mb-2{margin-bottom:8px}.mb-3{margin-bottom:12px}.mb-4{margin-bottom:16px}.mb-6{margin-bottom:24px}.mb-8{margin-bottom:32px}.mt-2{margin-top:8px}.mt-4{margin-top:16px}.mr-1{margin-right:4px}.mr-2{margin-right:8px}.mx-auto{margin-left:auto;margin-right:auto}.p-3{padding:12px}.p-4{padding:16px}.p-6{padding:24px}.p-0{padding:0}.py-2{padding-top:8px;padding-bottom:8px}.px-4{padding-left:16px;padding-right:16px}.w-full{width:100%}.overflow-hidden{overflow:hidden}.overflow-x-auto{overflow-x:auto}.text-center{text-align:center}.text-right{text-align:right}.text-xs{font-size:12px}.text-sm{font-size:13px}.text-base{font-size:14px}.text-lg{font-size:18px}.font-semibold{font-weight:600}.font-bold{font-weight:700}.font-extrabold{font-weight:800}.text-primary{color:var(--color-primary)}.text-secondary{color:var(--color-secondary)}.text-success{color:var(--color-success)}.text-danger{color:var(--color-danger)}.text-warning{color:var(--color-warning)}.text-main{color:var(--text-main)}.text-muted{color:var(--text-muted)}.text-light{color:var(--text-light)}.text-white{color:#fff}.text-inverse{color:var(--text-inverse)}.text-amber-500{color:#f59e0b}.bg-body{background:var(--bg-body)}.bg-surface{background:var(--bg-surface)}.bg-light{background:var(--bg-body)}.bg-primary-gradient{background:var(--color-primary-gradient)}.border-t{border-top:1px 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var(--transition-fast)}.glass-btn:hover{background:#ffffff4d}.badge-count{position:absolute;top:-3px;right:-3px;background:var(--color-danger);color:#fff;border-radius:var(--radius-full);min-width:16px;height:16px;font-size:9px;font-weight:800;display:flex;align-items:center;justify-content:center;border:2px solid var(--bg-surface);padding:0 3px}.badge{display:inline-flex;align-items:center;gap:4px;padding:4px 12px;border-radius:var(--radius-full);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;border:1px solid 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var(--transition-fast)}.star-btn:hover{transform:scale(1.15)}.auth-page{min-height:100vh;background:var(--color-primary-gradient);display:flex;align-items:center;justify-content:center;padding:24px;position:relative}.auth-card{background:var(--bg-surface);border-radius:var(--radius-xl);padding:48px;width:100%;max-width:460px;box-shadow:var(--shadow-xl);text-align:center}.auth-brand{font-size:24px;font-weight:900;color:var(--color-primary);letter-spacing:2.5px;margin-bottom:8px;text-transform:uppercase;cursor:pointer}.auth-tagline{font-size:11px;color:var(--text-light);letter-spacing:2px;font-weight:700;margin-bottom:32px;text-transform:uppercase}.auth-footer-text{font-size:14px;color:var(--text-muted);margin-top:24px}.auth-input-group{margin-bottom:20px;text-align:left}.auth-form-row{display:flex;justify-content:space-between;align-items:center;margin-top:-8px;margin-bottom:20px}.auth-link{color:var(--color-primary);font-weight:700;cursor:pointer;text-decoration:none}.auth-link:hover{text-decoration:underline}.overlay-success{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172acc;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);z-index:3000;display:flex;align-items:center;justify-content:center;padding:24px}.success-card{background:#fff;padding:48px;border-radius:var(--radius-xl);text-align:center;max-width:440px;width:100%;animation:popIn .5s cubic-bezier(.16,1,.3,1)}.success-icon-circle{width:72px;height:72px;background:var(--color-success-bg);color:var(--color-success);border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 24px}.main-header{position:sticky;top:0;z-index:200;background:var(--bg-surface);border-bottom:1px solid var(--border-color);padding:12px 20px;display:flex;justify-content:space-between;align-items:center;box-shadow:var(--shadow-sm)}.logo-text{font-size:18px;font-weight:900;color:var(--color-primary);letter-spacing:1.5px}.logo-sub{font-size:10px;font-weight:700;color:var(--text-light);letter-spacing:2px;text-transform:uppercase}.dashboard-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:20px;align-items:stretch}.dashboard-card{background:var(--bg-surface);border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-sm);overflow:hidden;transition:transform var(--transition-normal),box-shadow var(--transition-normal);display:flex;flex-direction:column}.dashboard-card>div{flex:1;display:flex;flex-direction:column}.dashboard-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.search-container{position:relative;width:100%}.search-input-icon{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--text-light);pointer-events:none}.time-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:10px;margin-bottom:24px}.time-btn{padding:10px 8px;border-radius:var(--radius-md);border:1.5px solid var(--border-color);text-align:center;font-size:12px;font-weight:600;background:var(--bg-surface);transition:all var(--transition-fast);cursor:pointer;position:relative}.time-btn:hover:not(:disabled){border-color:var(--color-primary);background:var(--color-primary-light)}.time-btn.active,.timeBtnActive{background:var(--color-primary);color:#fff;border-color:var(--color-primary)}.time-btn:disabled{background:var(--bg-body);color:var(--text-light);cursor:not-allowed}.ticket-list-container{display:flex;flex-direction:column;gap:12px}.ticket-card{background:var(--bg-surface);border:1px solid var(--border-color-light);border-radius:14px;padding:16px 20px;cursor:pointer;box-shadow:var(--shadow-sm);transition:all var(--transition-fast)}.ticket-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.ticket-card-id{font-weight:700;font-size:14px;color:var(--text-main)}.ticket-card-meta{font-size:12px;color:var(--text-muted);margin-top:2px}.ticket-card-desc{margin:8px 0;font-size:13px;color:var(--text-muted);line-height:1.6;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.ticket-link{font-size:11px;color:var(--color-primary);font-weight:600;display:flex;align-items:center;gap:4px;margin-top:6px}.notification-item{display:flex;gap:12px;padding:12px 16px;cursor:pointer;border-bottom:1px solid var(--border-color);transition:background .2s}.notification-item:hover{background:var(--bg-body)}.notification-item.unread{background:var(--color-primary-light)}.notification-item .icon-box{width:32px;height:32px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center}.notification-item .content{flex:1;min-width:0}.notification-item .title{font-weight:700;font-size:12px;color:var(--text-main);margin-bottom:2px;display:flex;justify-content:space-between;align-items:center}.notification-item .unread-dot{width:6px;height:6px;border-radius:50%;background:var(--color-primary)}.notification-item .message{font-size:11px;color:var(--text-muted);line-height:1.5;word-break:break-word}.notification-item .time{font-size:10px;color:var(--text-light);margin-top:4px;display:block}.stats-card-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:24px}.stat-card{padding:16px;border-radius:var(--radius-lg)}.stat-card-title{font-size:10px;font-weight:700;text-transform:uppercase;display:flex;align-items:center;gap:4px}.stat-card-value{font-size:24px;font-weight:800}.profile-info-grid{display:grid;grid-template-columns:repeat(2,1fr);border-top:1px solid var(--border-color)}.profile-info-item{padding:16px 20px;border-bottom:1px solid var(--border-color);border-right:1px solid var(--border-color)}.profile-info-item:nth-child(2n){border-right:none}.profile-info-label{display:flex;align-items:center;gap:4px;font-size:10px;font-weight:700;color:var(--text-light);text-transform:uppercase;letter-spacing:.08em;margin-bottom:4px}.profile-info-value{font-size:14px;font-weight:600;color:var(--text-main)}.hp-container{font-family:var(--font-family);background:var(--bg-surface);min-height:100vh}.hp-header{position:fixed;top:0;left:0;right:0;padding:0 40px;z-index:100;transition:all var(--transition-normal)}.hp-header-scrolled{background:#fffffffa;-webkit-backdrop-filter:blur(15px);backdrop-filter:blur(15px);box-shadow:var(--shadow-sm)}.hp-header-inner{max-width:1280px;margin:0 auto;height:80px;display:flex;align-items:center;justify-content:space-between}.hp-logo{font-size:24px;font-weight:800}.hp-logo 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